IT Essentials v4.1 Chapter 12 (questions and answers)

1
Which two operating systems can be upgraded to Windows XP Home? (Choose two.)
Windows 95
Windows 3.1
Windows 98
Windows 98 SE
Windows NT workstation
2
A video-file editor defragments the hard drive on his computer every month to ensure continuing optimal performance. How can the editor ensure that the defragmentation occurs every month?
Select the Action menu item in the Defrag utility and then select Schedule.
Add Defrag to Scheduled Tasks in System Tools.
Set the Scheduled flag for Defrag in HKEY_CLASSES_ROOT.
In Ntbackup, select the option to do a Defrag; set the schedule for monthly but do not specify any files to backup.
3
A new graphics card is installed in a computer. When the computer is powered on, the default drivers are loaded but some of the applications do not work properly. What should the user do to improve the graphics card performance?
Check the Microsoft website to find the latest drivers.
Check the website of the manufacturer for the latest drivers.
Configure the application to run correctly with the new graphics card.
Configure the graphics card settings correctly in the Start menu.
4
Which protocol automates assignment of IP addresses?
DNS
FTP
POP
HTTP
DHCP
5
What is the purpose of the chkdsk /f command?
It formats a hard drive partition.
It checks a hard drive for errors and fixes them if possible.
It prepares a hard drive partition so data may be written to it.
It frees up hard drive space by placing files in contiguous sectors.
6
A technician boots a Windows XP computer that has an incorrect driver loaded for the video adapter card. How can the technician revert to a previous driver?
Select Create a Restore Point from System Tools.
Use the Regedit utility to remove the information about the graphics driver from the registry.
Select the video adapter card in Device Manager, select the Driver tab, and click Roll back driver from Properties.
Right-click the Desktop and choose Settings > Advanced > Reset video driver.
7
Which protocol is used to resolve URLs to IP addresses?
DNS
FTP
POP
DHCP
HTTP
8
What is the issue if the status of a hard disk drive shows as “Not Initialized” in the Disk Management utility?
The drive has input/output errors.
The drive is corrupted or unavailable.
The drive contains a valid signature.
The basic disk has not yet been converted to a dynamic disk.
9
In Windows XP which file determines the prompt that a user sees during the boot process when multiple operating systems are present?
BOOT.INI
AUTOEXEC.BAT
NTLDR
CONFIG.SYS
10
What is the default location for system files in all versions of 32-bit Windows Vista?
the Windows folder
the Winvista folder
the Windows\Csc subfolder
the Windows\System32 subfolder
11
A technician is having trouble repairing a difficult Windows XP problem. The usual quick-fix solutions did not work and there are no obvious clues found in either Device Manager or Event Viewer. What two actions should the technician try next? (Choose two.)
Reinstall the operating system.
Check any manuals relating to the hardware and software.
Check the Internet for possible solutions.
Ask the customer for any idea as to what may be wrong.
Use the recovery CD to restore the operating system.
12
Which two pieces of information are required when configuring Automatic Updates for Windows XP? (Choose two.)
day
destination
source
time
update period
13
A technician notices that a PC that is running Windows XP locks up without any error messages. What is a probable cause of the problem?
The hard drive is failing.
The ntldr.exe file is missing.
The computer is overheating.
The installation files are corrupted.
14
A technician notices that a program that is listed in the registry is not found on a PC that is running Windows XP. What is a possible solution to the problem?
Run fdisk /mbr from the command prompt.
Run chkdsk /F /R from the command prompt.
Restore the boot.ini file from the installation media.
Restore the ntdetect.com file from the installation media.
15
What is a feature that Internet browsers provide to improve performance when accessing recently visited websites?
caching recently accessed pages
registering favorite websites
managing of updates and cookies
saving passwords commonly used on websites
16
Which information is backed up when a restore point is created?
user data and applications only
system and Registry information only
all the content of a given partition
selected user and system information
17
Which two locations are commonly used in Windows for temporary files? (Choose two.)
C:\
C:\temp
C:\My Documents\temp
C:\Program Files\temp
C:\Windows\temp
18
What information is contained in restore points in Windows XP?
deleted files
user profiles
personal data files
system and registry settings
19
What is the minimum amount of RAM that is required to install Mac OS X on an Intel-based Apple computer?
64 MB
128 MB
256 MB
512 MB
20
Which command-line utility can be used to schedule a backup of a Windows XP workstation?
scandisk
xcopy
at
backup